30 Nov One Word to Shift Your Company’s Culture
The words we use have power. Words can encourage, show gratitude and kindness, give value, increase productivity, and influence others in extremely positive ways. On the flip side, they can also tear down, humiliate, blame, and cause detrimental negative effects on a person and company.
The words we choose and the tone in which we deliver these words create the fuel of your company’s culture.
Communication is a critical foundational pillar to any healthy organization and communication should be built on positive, genuine, and effective language.
When I experience poor language in a workplace it’s typically coupled with a victim mindset. Individuals feel as though they don’t have the ability to make changes, are stuck, and have to do things as they are.
The cause of this mentality usually lies within the company’s culture. They have personally experienced or witnessed the “this is just how it is” response and reacted often with “I have to do this”. And when this sets in, company morale lowers, as does productivity.
But what if I told you there was a simple way to shift your company’s culture with one word? A word that not only empowers employees but also cultivates a culture of gratitude?
That one word is: Get
When you shift the language from “have to” to “get to,” incredible things begin to happen.
Let’s look at some examples:
Have: I have to go to this meeting and sit and listen to others talk about their opinions.
Get: I get to go to this meeting and share my opinions, values, and perspectives with my peers.
Have: I have to tell my employees that new mandates are required, and they are going to just have to get in line and figure it out.
Get: I get to give my employees new information on the required mandates with transparency and options so our employees can make the best choice for themselves.
When you communicate and use language from a place of gratitude, perspectives change, and influence begins, both within yourself and those around you.
Positive language and communication create a workplace where people want to work. Because at the end of the day, employees want to feel valued, understood and know they are making a positive impact. And through positive language, you can accomplish this.
Training Insight: Positive language is important, but there is such a thing as toxic positivity. When communicating and using language choices, you must not be dismissing actual, real-life concerns. Toxic positivity occurs when we pretend challenges don’t exist and that everything is going to be okay. It’s important to be real and transparent, even when you don’t have the answers because that builds positive communication but not toxic positivity.
Another aspect of the power of “get to” is getting back to your why. For one reason or another, every employee was motivated to work for your company for a reason, and these usually align with the end-user your company serves.
For instance, a teacher is typically motivated by influencing and serving the children at school.
A customer service representative wants to assure their customers are well taken care of and feel supported.
A line worker wants to build the best products for their customer to assure quality and safety.
When you combine the language of “get to” with your “why” truly magical opportunities will open for yourself and your team.
The best part about the power of our words is that it’s free. Shifting our language and mindset is about being aware, understanding the impact our words can make, and ensuring communication is delivered in a way that influences and builds confidence. This will, in turn, grow your bottom line and increase your employee morale.
“Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate, and to humble.” – Yehuda Berg.
If you’re feeling ill from the low morale and victim mentality, it’s time to connect with me and schedule a free 15-minute workplace diagnosis. In this short time, I can support you in identifying areas for focus and help you shift to a healthier mindset for overall growth.